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Feel secure
Our secure state-of-the-art systems protect all information and transactions giving you and your guests the security you want and expect.
Transparency, honesty and integrity are principles that we value here at Homes and Rooms and every member of our team is dedicated to providing our subscribers with the best customer support in the industry.
Homes and Rooms never handles your money and you choose how you receive your guest payments. You can allow guests to pay for their stay directly to you with instant online payment through a proven secure payment service such as Stripe, PayPal or Authorize.net via credit card or – if you prefer – offline via telephone, check or e-banking.
As you would expect, we are under strict obligation to keep all of our subscribers’ information private. Any personal details that we may collect from you (for example: your name, email address, property address and details) is held on dedicated and secure servers. We comply fully with all current Data Protection regulations, privacy laws and consumer legislation and promise to treat all your personal information as fully confidential.
Your privacy – and that of your guests – is of the greatest importance to us and we will never release personal details to any third party for mailing or marketing purposes without first seeking your permission.
To find out more about how your personal data is handled, read our Privacy Policy.
- We never handle your money – you choose how to receive your guest payments
- Receive instant online payments or use offline payment methods if you prefer
- Dedicated and secure servers, fully compliant with Data Protection and privacy laws
- We will never release personal details to any third party for mailing or marketing purposes without your permission
Homes and Rooms never handles your money and you choose how you receive your guest payments. You can allow guests to pay for their stay directly to you with instant online payment through a proven secure payment service such as Stripe, PayPal or Authorize.net via credit card or – if you prefer – offline via telephone, check or e-banking.
As you would expect, we are under strict obligation to keep all of our subscribers’ information private. Any personal details that we may collect from you (for example: your name, email address, property address and details) is held on dedicated and secure servers. We comply fully with all current Data Protection regulations, privacy laws and consumer legislation and promise to treat all your personal information as fully confidential.
Your privacy – and that of your guests – is of the greatest importance to us and we will never release personal details to any third party for mailing or marketing purposes without first seeking your permission.
To find out more about how your personal data is handled, read our Privacy Policy.
Support
It’s the bedrock of our business
As owners ourselves, we know how important customer service is and we’re passionate about providing the best support in the industry.
Our systems have been developed for your ease of use and to allow us to collaborate with you to save you time, increase your reservations and maximize your revenue. So, whether you want to live chat with us, talk to us by phone or send us an email, we promise we’ll provide you with responsive, courteous and personal support answering your questions as efficiently and effectively as we possibly can. We also have up-to-date support articles on our blog and an extensive searchable knowledge base where you can find many answers to your questions.
We also guarantee that you, as the independent vacation rental owner, always remain in control over your rental properties. You choose the degree of involvement with us that works best for you – confident that you will have the entire team at Homes and Rooms here to support you every step of the way.
- Widest choice of contacts available
- Chat with us live online, give us a call or send us an email
- Helpful blog articles and an extensive knowledge base at your fingertips
- You’re in control with our entire team here to support you every step of the way
Our systems have been developed for your ease of use and to allow us to collaborate with you to save you time, increase your reservations and maximize your revenue. So, whether you want to live chat with us, talk to us by phone or send us an email, we promise we’ll provide you with responsive, courteous and personal support answering your questions as efficiently and effectively as we possibly can. We also have up-to-date support articles on our blog and an extensive searchable knowledge base where you can find many answers to your questions.
We also guarantee that you, as the independent vacation rental owner, always remain in control over your rental properties. You choose the degree of involvement with us that works best for you – confident that you will have the entire team at Homes and Rooms here to support you every step of the way.
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